Terms and Conditions
By asking us to undertake any work you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Confidentiality
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
It must be noted that the client is entirely responsible for the promotion of their business. SEO and the design of a website we provide does not bring a client business alone. We take no responsibility for the success or failure of a business. We do not issue refunds or compensation under any circumstances.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment
BACS Transfer is our preferred method of payment. We don’t take credit cards, debit cards, or paypal as a method of payment. For full design and build packages a deposit of 75% plus V.A.T. is payable before work begins, the balance plus any agreed extras is payable when work is complete. For SEO, redesign and smaller packages we require full payment before work begins.
Your commitment to the project
We have a responsibility to complete the work as promised and it is also the responsibility of our client to engage fully with the process and see it through to completion. It must be noted that if our client fails to commit to seeing a project through to completion for whatever reason we do not issue refunds under any circumstances. Once the project has been completed and final payment has been made we take no responsibility for the success or failure of a business.
Once the client has made any changes whatsoever to the website themselves it must be understood by the client that from that point we will not be held responsible for any of the content, functionality, or the performance of the website. It must be noted at the outset that we do not offer refunds under any circumstances.
If at any time a client uses an individual or company other than ourselves to work on a website, or to assess our work, or comment on it , either during the build or after the final payment has been made, the client will be in breach of our Terms and Conditions. If a breach is made no further work will be done and access to ongoing support will be immediately withdrawn. No communication with the client will be entered into. Note that no refunds will be made under any circumstances. Any agreements both verbal and in writing will be voided. Ownership may not be transferred and access to the website may also be withdrawn.
Cancellation Policy
Minimum 24 hours notice of cancellation required before work begins. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. See under ‘Payment’ above. It must be noted that no refunds shall be offered under any circumstances.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General
The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Ongoing Unlimited Support.
Design and build packages all include unlimited ongoing support. We cannot provide support where it is clear others have been given access to comment or assess our work, our work has been tampered with, or advice ignored. We regard the contribution or any involvement of other parties a breach of our terms and conditions. See above ‘Your commitment to the project.
We cannot guarantee the work of others on a website we have designed and built ourselves. Ongoing support does not include the promotion of a business or website - see Exclusions and limitations point no. 3. The success or failure of a business is entirely down to the owners/s of the business. Ongoing support does not include third party responsibilities such as the hosting of domains or embedded code. These third party items are the responsibility of the client. We reserve the right to cancel ongoing support without explanation. No correspondence with be entered into and no refunds will be given under any circumstances.